1. Data Controller

This Privacy Policy applies to all personal data collected by Lisbon Booking Tours (hereinafter referred to as the “Company”) through its website, contact forms, and online bookings.

For the purposes of this Policy, a “Client” is any natural or legal person interested in the services provided by Lisbon Booking Tours.

The Company is committed to processing personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable legislation.

For any questions regarding data protection, you may contact us at:
[email protected]

2. Personal Data Collected

We may collect and process the following personal data:

Full name

Address

Phone number

Email address

Tax Identification Number (when applicable for invoicing)

Data necessary for managing the reservation

We only collect the data strictly necessary for the purposes stated.

3. Purpose of Processing and Retention Period

Personal data is processed for the following purposes:

Management of reservations and provision of tourist services

Responding to contact requests and clarifying questions

Invoicing and compliance with legal obligations

Sending promotional communications (with prior consent)

Data will be retained:

During the term of the contractual relationship

Afterwards, for the legally required period to comply with fiscal obligations

For promotional purposes, for a maximum of 2 years, unless consent is withdrawn

Data will not be retained longer than necessary.

4. Legal Basis for Processing

The processing of data is based on:

Consent of the data subject

Execution of a contract or pre-contractual steps

Compliance with a legal obligation

Legitimate interests of the Company

Exercise or defense of rights in legal proceedings

5. Data Sharing

Data may be shared with:

Service providers (web hosting, accounting, invoicing, IT)

Partners necessary for the execution of the contracted service

Public authorities, when legally required

Sharing is done only to the extent strictly necessary.

6. Rights of the Data Subject

The data subject may exercise the following rights:

Right of access

Right to rectification

Right to erasure (“right to be forgotten”)

Right to object

Right to data portability

Right to restriction of processing

To exercise any of these rights, please send a request to:
[email protected]

The Company will respond within a maximum of 30 days.

If you believe your rights have not been respected, you may file a complaint with the Portuguese National Data Protection Commission (CNPD).

7. Withdrawal of Consent

Where processing is based on consent, it may be withdrawn at any time without affecting the lawfulness of processing carried out prior to withdrawal.

8. Security Measures

Lisbon Booking Tours adopts appropriate technical and organizational measures to protect personal data against:

Unauthorized access

Alteration

Loss

Improper disclosure

However, users should be aware that online data transmission is never completely risk-free.

9. Changes to the Privacy Policy

The Company may update this Privacy Policy whenever necessary.
It is recommended to consult this page periodically.